Yes, we do! For us to work out a delivery and collection price we need to know the delivery address, dates and approximate times. We work out our delivery based on distance from our warehouse, the time of the delivery and the volume of items hired from us.
Do you set up and install the props and furniture?
Our standard delivery and collection cost include our delivery team dropping all hired items in a specific pre-designated location at the venue. This location must have easy access and exact delivery place at the venue must be confirmed 7 days before the event date. All Style Studio items will be boxed and or in bags/covered ready for you to discover and enjoy. It will then be the responsibility of the hirer to set up and position these items. All Style Studio items will need to be packaged in the original bags/boxes and any flowers will need to be removed ready for the confirmed collection time. The items must be in the same location they were dropped off.
Can you help set up the props and furniture for us?
Yes of course we can, we can help make sure our props feel right at home at your venue. We charge an additional fee for us to come in and set up our props and furniture in your desired location at your venue. Please note that someone must be at the venue to tell the Style Studio team where to set up/position the props. The set-up fee will be charged on how many crew members are required.
Can I pick up my hire order myself?
Yes! Our warehouse is completely accessible for trailers and trucks. Moving blankets, ropes and protective equipment must be used to ensure damage to stock is prevented.
What is your standard hire Period?
Our hire charge is for a 3 day period. We only book stock once per weekend.
Late fees will apply for stock returned outside these terms.
1 day – 10% of order
2 days – 20% of order
3 days – 30% of order
4 days – 50% of order
5+ days – 100% of order value will be re-charged.
Is there a minimum order?
There is a standard minimum order of $100.
What if I break or loose an item?
It happens and it is no stress, that is why we charge a small bond, to cover the cost of replacements if necessary
Do I need to clean the items before I return them?
Vase, candles and decor items simply need to be returned empty and in a tidy fashion with any flowers or contents removed. We do ask that you please return items in the packaging we have supplied.
Can you recommend Vendors?
We sure can! We've tried and tested plenty of the local vendors... florists, photographers, entertainment, venues, videographers, caterers, bakers and cake makers!
When is full payment due?
Your full payment is required to be paid 14 days prior to your event. If your event is booked within 14 days, we require upfront payment in full.